Each patient will receive our expert advice and treatment, ensuring that full-spectrum skin health is achieved. Our team of experienced dermatologists hails from varying backgrounds and recognizes that there is no universal approach to quality health care, as every patient is unique. We are happy to provide our patients with excellent medical dermatological services in a comfortable environment. At Dermatology Associates of Virginia, the core of our practice is defined by our dedication to quality, compassionate care, and cost-conscious service.If management did not address or resolve your concerns, contact the Joint Commission. If you have any concerns about the care and safety of patients or residents, the first step is to contact hospital management. To report a technical issue or give us feedback about this site, email our web team at Report suspected fraud or mismanagementĬontact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources. If you don’t know where the records you are requesting are maintained, submit your request to instead of VA Richmond. See the VA FOIA Library, which publishes commonly requested records. Review VA’s requirements for a FOIA request, including sample requests. Phone: 80 Additional FOIA request information Richmond, VA 23249 For questions about your request to VA Richmond Requesting records maintained by VA Richmond Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Richmond Healthcare System.Īfter hours or on weekends, call the operator at 80, ask for the administrator on duty. To use Telecommunications Device for the Deaf (TDD) services: dial 711 Phone directory and mailing addressįind phone numbers for many of the administrative and program offices at VA Richmond health care. Because of our patient workload, prescription refills or renewals must be mailed from the Charleston CMOP and the Chelmsford CMOP, and cannot be refilled at the Richmond VAMC outpatient pharmacy. Many prescriptions are filled by the Charleston Central Mailout Pharmacy (CMOP). Refills at Richmond VAMC PharmacyĪll veterans are encouraged to refill their prescriptions by phone or Internet. If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time. To refill additional prescriptions, press 1 and repeat the process.Enter your 7 digit prescription number, then press the # key.To refill a Rx, Press 1, then wait for an answer.For Rx, Press 2, then wait for an answer.Enter your entire social security number, then press the # key.After you have dialed the number, wait for the automated attendant to answer.Please call one of the following numbers: Automated Refill LineĪn automated refill line is available for all Richmond VAMC patients. Pharmacyįind out how to refill your prescriptions, where to pick up new prescription orders, and how to safely dispose of your medicines. You can also raise issues or address billing disputes. Pay your VA Richmond health care bill online, by phone, by mail, or in person. Medical records officeĪccess your medical records online or request a copy of your records from our Release of Information office. The director personally reviews each submission. Located on the 1st and 4th floor are boxes with "Tell the Director" forms nearby for comments, suggestions, or questions. Our goal is to provide compassionate, quality care in a timely manner. Please take the time to participate in and use these feedback tools. We also have a number of feedback tools for you to provide information about the care and service you receive. We also appreciate compliments about what we are doing right. Please use the survey to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. Survey of Healthcare Experience of PatientsĪfter your visit, you may receive a confidential questionnaire in the mail asking you about your most recent outpatient or inpatient treatment at our medical center. Call 80.Īlternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS). If you need help getting care or resolving an issue with VA, get help from one of our trained patient advocates. Patient help and resources Need help? Contact a patient advocate
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